Privacy Policy
What personal data we collect, why we process it, who we pass it to, how long we keep it and the six rights you can exercise over it.
- Reference
- WC-PR-01
- Effective
- 1 September 2026
- Governing law
- England & Wales
- Entity
- We Compare Parking Ltd (17291984)
§ 01Who controls your data
We Compare Parking Ltd (company number 17291984, registered office 1a Electric Parade, Seven Kings Road, Ilford, England, IG3 8BY), trading as WeCompare, is the data controller for personal data collected through this site. Our ICO registration number is [ICO registration number — to be confirmed]. Contact us about data protection at info@wecompareparking.com.
§ 02What we collect
| Category | Examples |
|---|---|
| Identity and contact | Name, title, email address, telephone number |
| Booking | Airport, dates and times, vehicle registration, make, model and colour, flight numbers and terminals, passenger names and ages |
| Transaction | Amount, currency, booking reference, payment status. Full card numbers are handled by our payment processor and never reach our systems. |
| Technical | IP address, device and browser type, pages viewed, referring source |
| Communications | Emails, calls and messages exchanged with our support team |
We do not knowingly collect special category data. Where an accessible parking space or lounge accessibility is requested, only the fact of the requirement is passed to the supplier, not any underlying medical detail.
§ 03Why we process it, and on what basis
| Purpose | Lawful basis |
|---|---|
| Taking and fulfilling your booking | Performance of a contract |
| Passing details to the operator, hotel, airline or lounge | Performance of a contract |
| Sending booking confirmations and service messages | Performance of a contract |
| Fraud prevention and site security | Legitimate interests |
| Improving the site and understanding how it is used | Consent, through the cookie banner |
| Marketing emails about offers | Consent, withdrawable at any time |
| Keeping accounting and tax records | Legal obligation |
§ 05International transfers
Some suppliers and service providers operate outside the UK. Where personal data is transferred abroad, we rely on UK adequacy regulations or on the International Data Transfer Agreement, together with the additional safeguards those require.
§ 06How long we keep it
| Data | Retention |
|---|---|
| Booking and transaction records | 6 years from the end of the tax year of the booking, to meet accounting obligations |
| Support correspondence | [To be confirmed] after the matter is closed |
| Marketing consent records | Until consent is withdrawn, then a suppression record only |
| Analytics data | [To be confirmed] |
Retention periods marked as to be confirmed must be set to real values before this page is published.
§ 07Your rights
Under UK GDPR you can ask us to:
- Access the personal data we hold about you.
- Rectify data that is inaccurate or incomplete.
- Erase data we no longer have a reason to keep.
- Restrict processing while a dispute is resolved.
- Port data you gave us to another controller.
- Object to processing based on legitimate interests, and to direct marketing at any time.
Email info@wecompareparking.com to exercise any of these. We respond within one month. Where a right conflicts with a legal retention obligation — a booking record we must keep for tax purposes, for example — we explain which part we can act on and which we cannot.
§ 08Complaints
Raise a data protection concern with us first at info@wecompareparking.com. If you are not satisfied, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
§ 10Changes to this policy
We update this policy when our processing changes. The effective date above shows the current version. Material changes are notified by email to customers with an active booking.